News & Updates

Coronavirus (COVID-19)


 

WE ARE HERE TO HELP DURING COVID-19

In light of recent developments with respect to COVID-19, or coronavirus, we are implementing additional precautionary measures and have provided information to help you stay prepared and safe. 

If you have been impacted by COVID-19, please click here.

FOR ANY OTHER QUESTIONS OR ASSISTANCE - EMAIL INFO@WUHEFCU.ORG.

 

Elevating Prevention

Prevention

  • Increased cleaning and sanitizing of workspace and public areas.
  • Social distancing when possible.
  • Holding virtual meetings as needed.
  • Employees working remotely or refraining from coming into the office if showing any symptoms of illness.

We encourage members to avoid coming in to the branch as much as possible for the time being. We continuously prepare for emergency situations and work to prevent or minimize any interruption of service to our members. We will continue to review our strategy on a on a regular basis and are prepared to implement different phases of protection for our staff and members as needed.

Tips For Our Members

BEWARE OF SCAMS

Unfortunately, some people and companies are taking advantage of the fears surrounding the spread of the virus. Do not let fear cloud your judgment when accessing links from emails and social media. Here are some tips from the Federal Trade Commission:

DIGITAL SERVICES

WUHEFCU continues to provide you with the best member experience possible. For convenience and 24/7 availability, we offer the following digital banking tools, which are easy to use.

  • Online & Mobile Banking - providing account transfers, Bank to Bank transfers, statements, bill pay, alerts and notifications
  • Direct Deposit
  • Mobile Deposit
  • Online Loan Application
  • Online “Become A Member” Application

Accessing Your Money

Our branch and services are open and our staff is here to continue to serve you. You should ask yourself, what are the different ways you can access your money? You should always have more than one way. Here are a few ideas to consider:

DEBIT CARD
A Debit Card is a great back-up in case your other cards become compromised or quit working. To receive an ATM Card, call us or order one here.

CASH ON HAND
Keep some cash on hand. It doesn’t have to be much, but it’s helpful to have some available during emergencies.

CREDIT & DEBIT CARD
If you have only one card or your credit card is maxed out, you might find yourself in a pickle. Always have a back-up!

ONLINE & MOBILE BANKING
Online and mobile banking is available 24/7.
To sign up, give us a call, or if you have an email address set up on your account, you can sign up on our website here.

CHECKS
If you don’t own a book of checks, it wouldn’t hurt to have some as a back-up.

MOBILE DEPOSIT
Deposit checks in the comfort of your own home using your smartphone.

Saving For An Emergency

Over 53% of Americans don’t have an emergency fund. It can be hard to save because, let’s face it, life happens and emergency funds get used. Don’t give up though. Create a plan to begin saving now. If you need help, reach out to us. We offer free budget counseling to our members and we have different options to help you consolidate debt and save.

Your Funds Are Safe
We would like to remind you that your deposits at WUHEFCU are safe. WUHEFCU Union is well-capitalized and financially strong. Further, your funds are federally insured by the National Credit Union Administration (NCUA) to at least $250,000 and backed by the full faith and credit of the United States Government. You can estimate your share insurance by using the estimator tool on the MyCreditUnion.gov website.

Let Us Know How We Can Help
We understand that times like these can be challenging. We want you to know, we are here to help. Whether you need assistance with access or finding the best loan options for you, you can count on us.

If you have been affected by the virus and need additional financial assistance, please let us know. 

Ongoing Updates
Our website is the best place to find the most current information related to the coronavirus and any potential service interruptions you may experience.

We will continue to closely monitor the situation and evaluate additional measures to support our members and communities as needs arise.

© 2015 Winthrop-University Hospital Employees Federal Credit Union
Phone: 516-226-3616 | Fax: 516-441-6769
Email: info@wuhefcu.org
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