News & Updates

Resources to Help During COVID-19

Resources to Help During COVID-19

At Winthrop University Hospital Employees Federal Credit Union, the health and safety of our members, team members and community is our top priority. WUHEFCU has created this COVID-19 Emergency Member Assistance Plan that can be used during the current pandemic. This plan is intended to be temporary in nature and shall be in effect as of April 1, 2020 and will remain in effect until terminated. Discontinuation of this plan will be the responsibility of the credit union’s Board of Directors who will rely on information on COVID-19 received from the US Government and Governor of New York State.

New & Existing Loan Options

  • Up to 90-day extension on exisiting loans.
    • Due to the unique structure of First Mortgage Loans, Home Equity Loans and Down Payment Assistance Loans, these loans are excluded from the extension offer.
  • Existing loans can apply for interest only payments for 90-days.
    • Due to the unique structure of First Mortgage Loans, Home Equity Loans and Down Payment Assistance Loans, these loans are excluded from the interest only payments offer
  • Existing loans can apply for skip-a-payment.
    • Due to the unique structure of First Mortgage Loans, Home Equity Loans and Down Payment Assistance Loans, these loans are excluded from the skip-a-pay offer
  • New loans can opt for 60-day deferment

Emergency Hardship Loan

This loan is underwritten to the following criteria and does not require underwriting unless the loan falls out of the criteria:

  • Can have only one Emergency Hardship Loan at a time
  • Loan amount is up to $1,000
  • Rate of 5.99% regardless of credit tier
  • 180-day term, one payment note
  • Member is in good standing and has not caused a loss to the credit union
  • Membership with the credit union at least 12 months
  • Unsecured debt ratio is under 30%
  • Debt to Income ratio is under 45%

Fee & Free Resources

  • Skip-a-Payment application fee waived on current loans (One skip-a-pay per loan)
  • NSF fees waived on checking accounts
  • Late fees on loans will be waived
  • Free budgetary/financial counseling to assist members in developing a plan
  • Advice on modifying a loan or restructing debt

Qualifications

  • To qualify for any of these relief options, a WUHEFCU member must have experienced at least two (2) weeks of lost or significantly reduced (50% or more) work/wages resulting from one of these qualifying COVID-19 factors:
  • A layoff/loss or reduction of employment
  • Required quarantine, at the instruction of a health care professional or a local, state or federal official, in order to prevent the spread of COVID-19
  • Time off work to care of an immediate family member diagnosed positive with COVID-19
  • Time off work to provide childcare to elementary age (or younger) or special needs children resulting from school or childcare closures
  • Other COVID-19 related scenarios

WUHEFCU Office is Going Remote

Winthrop University Hospital Employees Federal Credit Union will begin operating remotely effective March 23, 2020. We will continue to deliver member services via phone and email during the business hours of 9AM-5PM Monday-Friday


REMOTE PHONE NUMBERS:

Member Services:

Marcy: 516-934-1167 | Theresa: 516-908-2670 | Mansur: 516-218-7595
Manager – Brenda: 516-926-0717
Loan Underwriter – Fernanda: 516-584-5266
Business Development/Marketing – Emily: 516-908-2250
CEO – Mira: 516-872-1981
EMAIL: info@wuhefcu.org

Online Banking & Mobile App

Digital features to help you manage and control your finances 24/7 from virtually anywhere. You can perform most banking functions such as checking account balances, monitor transactions, view statements, send a secure message, update contact information, transfer funds interally or externally and depositing a check (mobile app only).

Download for Android    |    Download for Apple

Debit Cards & ATM Cards

REMOTE CONTROL CARDS
Manage your debit card by deactivating or reactivating the card through online banking or mobile app.
NEW DEBIT / ATM CARD REQUEST: Complete Form

ATM WITHDRAWALS
Cash can be withdrawn surcharge free from NYU FCU ATMS, CitiBank Branch ATMs and Co-Op Network ATMs.
FIND AN ATM: Locator

© 2015 Winthrop-University Hospital Employees Federal Credit Union
Phone: 516-493-9400 | Fax: 516-441-6769
Email: info@wuhefcu.org
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